Frequently Asked Questions
What makes Ayotree different from other language school management systems?
Ayotree is a School Information Management System (SIS), Learning Management System (LMS), Online Billing, Staff Payroll, CRM and Virtual Classroom all built into one system. Ayotree works on the cloud, allowing users to access their data securely from anywhere in the world using an internet connection.
What does the free trial include?
Your 1-month free trial includes the full-featured version of the Ayotree plan of your choice. You’ll get all the benefits of a paid user while you give Ayotree a test drive.
Will I be able to use Ayotree without an internet connection?
Although “offline mode” is under development, there is currently not a way to use Ayotree unless connected to the internet. If you are already logged in and lose your internet connection, the changes you make will take effect the next time a connection is established. We also offer mobile apps for Android and iOS, so that you can continue to use Ayotree through a cellular data connection on a smartphone or tablet.
Will students, teachers, and other users be able to see the information on the Admin page?
No. Administrators see a broad view of their account that other user types do not. The only features that regular users may access are the courses, calendars, and attendance and progress reports for courses in which they are currently enrolled.
Can I restrict what other Administrators are allowed to access?
The primary administrator account has the capability of setting what other administrators may view or modify. These settings are referred to in our software as permissions.
Do you give discounts to charities and nonprofits?
Ayotree values the impact that nonprofit organizations make on the world and we’ll do as much as we can to help advance your cause. Usually, your organization must meet the criteria of a 501(c)(3) as defined in the United States. However, the world is a big, big place and rules are different everywhere, so please contact us to see if your organization is eligible.
Do I have to pay monthly and can I cancel my subscription anytime?
After your 1-month free trial period, you will have the option of paying monthly or annually. You can cancel at any time by contacting us.
What if I have more than one campus? Can I connect my locations together?
Yes. Our Ayotree Franchise plan is designed to manage multiple campuses or business locations from anywhere around the world. If you currently use the Ayotree Standard plan, you’ll need to upgrade to Ayotree Franchise to manage multiple locations.
Can my Ayotree documents be customized to match my organization’s requirements?
Yes. All templates can be customized in the Tools tab to make use of your organization’s logo and color scheme. Customize templates include invoices, contracts, emails, webpage, progress reports, and evaluations.
Can I remove the Ayotree name and logo to “white label” my website?
Yes. Customers of Ayotree Marketplace can remove or replace all mentions of Ayotree and all Ayotree branding from our software. This allows companies to “white label” our software and could be important for some businesses. Customers on other subscription plans can contact us if this feature is vial to your business.
Do I have to use the Ayotree web address on the registration page to sign onto my Ayotree account?
Nope! If you prefer to use your own custom URL or domain name, we can help you integrate your Ayotree login page so users visit your custom website to sign on.
Can I change my plan without getting charged a fee?
Yes. As your needs change, you can upgrade or downgrade your plan at any time. There is no additional fee. You will only be charged or credited the difference between the cost of your prior plan and your new plan as soon as the change is made. Any credit you receive will be applied to your next billing cycle.
Where are you located?
Ayotree is headquartered in sunny Pasadena, California. We also have offices in Asia, Europe, and Central America to better serve our international customers in a timely manner.